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• FSI Office Return Request Form •
All
merchandise must be returned within 21 days to avoid a restocking
penalty.
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How to Return . . .
To
return supplies: Please fill out the following information above using
the invoice number for the RR number then click the submit button to send
it to your Customer Service Representative for approval.
To return furniture, chairs, machines, equipment, or special order merchandise:
Please fill out this form and click the send button for approval from
your Sales Person before sending the item back. This type of merchandise
is strictly subject to both manufacturer and wholesaler return policies
and may be nonreturnable. However, we at FSI Office will do all we can to
help you in this matter.
FSI Office
Return Policy
Forms & Supply,
Inc. appreciates the opportunity to provide quality products to you. Please
be aware that a return costs both your company and FSI a Minimum of $10.00
each to process. Please evaluate this and in the event a product needs
to be returned, please follow our return policy as stated:
- All merchandise must be in the original carton with all packing intact,
unmarked and in new and resalable condition.
- All merchandise must be returned within 21 days of the invoice date
to avoid restocking penalty.
- Defective merchandise must be returned within 21 days of the invoice date.
- Special order merchandise, including furniture, is not subject to return except in case of error by Forms & Supply, Inc.
- Shortages must be reported within 10 days of the invoice date.
- Damaged merchandise should be refused
- Concealed damage merchandise should be reported immediately.
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